Friday, 11 March 2016

PAL Pensions Recruiting in Abeokuta, Osogbo ,Ilorin (OND Graduates)

Recruitment - PAL Pensions Need Customer Service Support (OND Graduates) - Abeokuta, Osogbo ,Ilorin

Location(s): Nigeria

Category: Customer Service

Level: Recent Grad

Job Type: Full-Time

Min. Qualification: OND


Min. Years of Experience: 0-1

Start date: 03/07/2016

Duration: months

Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited.PAL Pensions Graduate Customer Service Support Recruitment - 6 States

Pal Pensions is recruiting to fill the position below;

Job Title: Customer Service Support (OND Graduates)

Job DescriptionTo ensure that the goals and objectives of PAL regarding customer service is carried out and maintained through hard work and dedication to delighting both internal and external customers.

 ► To provide effective support to PAL customers.
 ► Provide timely feedback to the HPSC on customer trend, issues and areas of focus.
 ► Provide timely feedback to the business on customer complaints, enquiries, trend/ behaviour.
 ► To ensure that the call centre provides first call resolution to most complaints.
 ► To minimize call escalations through effective coaching and support.
 ► Create and foster a positive, successful, and professional work environment where staff choose to work and achieve their goals.

Desired Qualities
 ► Mininumn of OND certification
 ► Ability to communicate in major native dialect of the location
 ►  Verbal and written communication skills
 ► Listening skills
 ► Problem analysis  solving
 ► Customer service orientation
 ► Organizational skills
 ► Attention to detail


How To Apply
Interested candidates should;
Click HERE to apply - Abeokuta, Osogbo ,Ilorin
Click here to apply - Warri, Bayelsa, Calabar, Abakiliki, Umuahia

Application Deadline Date