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Wednesday 11 September 2013

Vacancy - Account Manager

Vacancy - Account Manager

Job ID: 2013-1635   
Location: Lagos

Position Type: Permanent Full-Time   
Job Category: Sales
More information about this job:


Overview:
The Account Manager - West Africa reports to the SVP Sales.
This newly created role is responsible for managing all customer relationships at executive and operational level across various mobile operator accounts in West Africa.
The key purpose is to develop and execute on the accounts plan by defining all key growth sales strategies, tactics and action plans required to achieve all the key objectives (financial, operational and customer satisfaction).
The Account Manager -West Africa acts as the main interface for all communications, coordinating issues and functioning as the main escalation point between Upstream and the customer.
 

This role is based in Lagos, Nigeria and a relocation package, including housing  and driver may be included.

Key Accountabilities
    Responsible for dedicated accounts in West Africa
    Deliver the target financial performance from the accounts (Revenue, EBITDA)
    Manage the complete P&L, business and marketing plans for the account
    Ensure completion of all project related activities
    Expatriate preferred



Knowledge, Skills and Experience

    At least 4 years’ experience (within the VAS and Telecommunications sector)
    Combined experience of at least 8 years in sales, or account management
    Demonstrated understanding of VAS products
    Understanding of business and proven track record of managing major operators in  Africa
    Proven experience of engaging with ‘C’ level contacts
    Ability to map out mobile operator’s organization structure and political power base
    Organized and structured thinking for planning and execution purposes
    Leadership and gravitas to effectively conduct business activities
    Salesmanship and effective communications
    Time management (ability to work alone and develop own daily/weekly agenda)



Personal Characteristics

    A self-starter with high attention to detail
    Great team work and collaboration spirit
    Strong willingness to relocate and gain international experience
    Drive, self-confidence and resourcefulness
    Proven ability to make an impact internally and externally
    Vision, positive attitude, lateral thinker and ability to think outside the box
    Analytically minded and able to engage with and utilise others to deliver targets
    Great people skills , proven ability to make friends and develop informal links within clients



Salary & Benefits
We offer a competitive base salary and benefits, directly dependent on the candidate’s qualifications and skills. By joining Upstream you will be part of a young, creative and dynamic company undergoing rapid growth and transformation into a global market leader.

To Apply Click HERE

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