Employer: Keystone Bank Limited
Keystone Bank Limited, Commonly referred to as Keystone Bank, is a commercial bank in Nigeria.
The Bank is one of the commercial banks licensed by the Central Bank of Nigeria, The national banking regulator.
Job Title: Operations
Keystone Bank Limited, Commonly referred to as Keystone Bank, is a commercial bank in Nigeria.
The Bank is one of the commercial banks licensed by the Central Bank of Nigeria, The national banking regulator.
Job Title: Operations
- Required Experience: 1 - 3 years
- Required Banking Experience: 1 - 3 years
THE Job
To provide effective and efficient banking support services to customers before, during and after patronage.
Duties And Responsibilities:
- Build and consolidate pleasant relationship with the Bank’s Corporate customers and maintain good disposition towards all customers.
- Ensure accurate processing of all transactions and maintain an accurate record of all activities and transactions
- Identify service improvement opportunities through interaction with customers and communicate improvement recommendations to the relevant functions
- Perform other duties as assigned by the Supervisor/Unit Head
Key Performance Indicators:
- Arithmetical Accuracy and efficiency
- Customer satisfaction levels
- Error free posting/processing
- Internal Control exceptions and Corporate Audit Reports
- Timeliness of service delivery to customer requests
- Timely and accurate transaction processing
- Timely generation of reports and updates
- Timely generation/remittance of regulatory returns
Minimum Education Qualifications:
A good first degree from a reputable university (Prefarably in Banking and Finance, Accounting, Economics or in other Social Science disciplines).
Post Graduate Qualifications:
Not Required.
Skills And Competencies:
- Attention to Details. - -
- Performance Under Pressure - - - - - - -
- Problem Solving - - -
- Independent Minded.
- Interpersonal relationship - - - - -
- Multi Disciplinary disposition
- Multi tasking disposition -
- Satisfactory Customer Service Disposition
- Analytical and Investigation Skills
- Auditing Skills - - - - - - - - -
- Accounting Skills - -
- Banking Operations Skills
- Fraud and Operational risk knowledge
- Policy and Regulation interpretation and implementation.
- Oral and written Communication Skills - - - -
- Banking, Insurance, and financial services knowledge.
- Extensive Working Knowledge of Microsoft word, Excel and power point, Intranet Mailing facility of the bank
How To Apply
Interested qualified candidates should;
Click HERE To Apply Online
Application Deadline Date
23rd February, 2014.
