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Saturday, 15 February 2014

Vacancy - Customer Care Officer at John Holt Plc

Career At John Holt Plc

John Holt Plc is a Nigerian Conglomerate. It has been an important participant in many areas of the economy. The Nigerian company is a subsidiary of John Holt & Co. Ltd, a United Kingdom company.

Customer Care Officer at John Holt Plc

Job Title: Customer Care Officer
Location: Lagos

Job Requirements
 - BSC/HND in related disciplines
 - A good knowledge of accounting is required
 - A minimum of three years working experience in customer care is required.

Job Responsibilities
 - To maintain good relationship with customers
 - Act as interface between customers and the company
 - Timely submission of invoices/job cards to customers, based on ledger card entries and follow up for payments
 - Regular reconciliation of customers account and ensure that debts are not accumulated
 - Report complaints promptly to CMS/Technical team for proper management
 - Generate monthly report for customer service manager
 - Know details of customers account
 - Reconciliation of customer statement of account with SUN system
 - Monitor WIP to ensure that all job cards are closed as at when due
 - .Generate new customers
 - Monitor and pick up WHT certificates from customers
 - Any other duties as assigned by the CMS

How To Apply
Interested and qualified candidates should send their CVs to: job1401@jhplc.com
Application Deadline Date
21st February, 2014.
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