Vacancy - Customer Care Officer at John Holt Plc

Career At John Holt Plc

John Holt Plc is a Nigerian Conglomerate. It has been an important participant in many areas of the economy. The Nigerian company is a subsidiary of John Holt & Co. Ltd, a United Kingdom company.

Customer Care Officer at John Holt Plc

Job Title: Customer Care Officer

Location: Lagos

Job Requirements

 - BSC/HND in related disciplines

 - A good knowledge of accounting is required

 - A minimum of three years working experience in customer care is required.

Job Responsibilities

 - To maintain good relationship with customers

 - Act as interface between customers and the company

 - Timely submission of invoices/job cards to customers, based on ledger card entries and follow up for payments

 - Regular reconciliation of customers account and ensure that debts are not accumulated

 - Report complaints promptly to CMS/Technical team for proper management

 - Generate monthly report for customer service manager

 - Know details of customers account

 - Reconciliation of customer statement of account with SUN system

 - Monitor WIP to ensure that all job cards are closed as at when due

 - .Generate new customers

 - Monitor and pick up WHT certificates from customers

 - Any other duties as assigned by the CMS

How To Apply

Interested and qualified candidates should send their CVs to: job1401@jhplc.com

Application Deadline Date

21st February, 2014.