Standard Chartered Bank Recruiting.... Priority Banking Relationship Manager - Needed

Career At Standard Chartered Bank

Our Client
Standard Chartered Bank Nigeria is recruiting to fill the following position:

• Vacancy - Priority Banking Relationship Manager - Lagos
• Job ID: 422115
• Job Function: Consumer Banking
• Location: Lagos, NG

Job Description

To acquire, deepen and grow Priority Banking customer relationships through effective relationship management. Focusing especially on the analysis and satisfaction of Priority customers personal finance and investment needs.

Key Roles & Responsibilities
Achieve branch overall profitability target
Actively grow the Priority & International Banking segment through New to Bank customer acquisition
Implement and execute regular sales activities to generate business for the segment
Increase customer satisfaction and service quality as per established standards
Lead generation through organised sales presentations to groups and organisations
Solicit referrals from other parts of the group as well as business referrals to other business units
Maintain excellent customer experience and grow customer loyalty
Portfolio growth
Grow product holdings per customer
Grow the number of customers signed on to alternate channels
Resolve customer complaints within the expected time frame
NIL fraud
Dormant account reactivation
Improve the branch and segment NPS scores
Consistently adhere to local and international regulatory standards

Qualifications & Skills

Minimum of a 2nd Class degree in a relevant course.
3-5 years sales experience in a similar role
Strong sales and relationship management skills
Good Communication and Interpersonal skills.
Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
Customer Relationship Management (Expert)
Market / Competitor Knowledge (Advanced)
Product knowledge (Advanced)
Needs profiling & analysis (Advanced)
Negotiation & Objection Handling (Advanced)
Needs Based / Consultative Sales Skills (Advanced)

How To Apply
Interested and qualified candidates should:
Click Here To Apply Online

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The HR_Portal will Notify you of your file number after your application has been received.

Application Deadline Date
28th March, 2014