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Saturday, 22 November 2014

Vacancy - Customer Service/Front Desk Executive

Employer: Bunker trading company

Vacancy - Customer Service/Front Desk Executive

Job reference n°: 765
Industry : Oil&GAS
Location : Nigeria
Function : HRM
Introduction

Chat212 FM is mandated by one of the independent indigenous Bunker trading company
providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide to recruit a customer service/ front desk executive

This position is based in Lagos- Nigeria.

The Company
Our client is an independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide

Full description
Job description

 ►  Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy.
 ►  Provide customers with a brief explanation of the products and services the company offers.
 ►  Have a good working knowledge of current and upcoming events in the organisation
 ►  Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.
 ►  Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed.
 ►  Oversees the distribution of incoming and outgoing mail.
 ►  Maintain security by becoming familiar with surroundings
 ►  Read and become familiar with administrative procedures and resources contained in the companys’ handbook
 ►  Ensure adequate stock of office supplies and consumables process and deliver mail to the right people.
 ►  Ensure subscription of daily newspapers and process invoices
 ►  Provide administrative support to team and any other duties as assigned

The Requirements

 ►  A relevant tertiary qualification in social sciences or any related discipline
 ►  1- 3 years experience in a similar role
 ►  Fluent in English Language (written and spoken)
 ►  Excellent customer service skills
 ►  Excellent communication and people skills
 ►  Proficiency in Microsoft office
 ►  Good presentation and negotiation skills
 ►  A well-organized individual, who is meticulous and able to plan and prioritize activities
 ►  Ability to perform well under pressure would be suited for this role
 ►  Ability to work as an integral part of a team

Offer

Attractive Package

To Apply Click HERE
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