Graduate Trainee Customer Service Needed at New Generation Bank

Graduate Trainee Customer Service Officer at a New Generation Bank, Nigeria

Chat212 Recruitment Agency is mandated by its client, Workforce Management Consutling Services based in Nigeria to provide a range of management services for New Generation Bank in Nigeria.

The Bank is now seeking for individuals, who are interested and driven enough to take up the exciting challenge of writing a new history for the financial industry in Nigeria, to fill the Position Customer Service Officer that exist in the Bank in the South East, South South and Lagos regions.

Job Title: Customer Service Officer

• Level: Executive Trainee-Assistant Banking Officer
• Job Location: Awka Zone

Job Objective:
This position will provide exceptional customer service and is strongly focused on providing information and advice on the bank’s products and services.

Job Responsibilities:
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.
Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards.
Problem resolution, completing audits; identifying customer service trends.
Determining system improvements; implementing change.
Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys.

GENERAL REQUIREMENTS:
Candidates applying for each role must possess relevant experience from a bank.
Minimum of First degree in any discipline. Additional qualification will be an added advantage.
Ideal candidate for each role must possess strong business acumen and must be result oriented.
Very strong desire to make significant impact.

Application Closing Date
8th November, 2013.

How To Apply
Interested and qualified candidates should:
Click HERE to apply online