Employer: Stanbic IBTC Bank
Vacancy - Team Leader Customer Service
Vacancy - Team Leader Customer Service
So, what will I actually be doing?
Supervising, guiding and motivating, team leaders are there to help colleagues work together and ensure they’re delivering good customer service.
Ensuring the staff are happy so the business can run smoothly, you’ll organise and delegate their workload as well as monitoring them to make sure it’s done correctly. Depending on the size of the company, your daily tasks could also include:
Helping with training and development
Completing paperwork
Handling complaints (from both staff and customers)
Financial responsibilities
Ordering stock (where applicable)
Helping with promotional events
Personnel duties
Reporting to senior level management
Job Requirements:
• Proven leadership experience
• Ability to develop and motivate a team
• Ability to communicate effectively to a variety of audiences
• Ability to provide and support a vision and direction
Job Requirements:
• Proven leadership experience
• Ability to develop and motivate a team
• Ability to communicate effectively to a variety of audiences
• Ability to provide and support a vision and direction
Job Qualification :
HND/BSC in any related discipline to Business Administration / Management.
To Apply
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