Employer: Emirates Telecommunications Corporation (Etisalat)
Etisalat Nigeria is recruiting to fill the below position of:
- Vacancy - Manager Distribution ( Regional)
The Company
Emirates Telecommunications Corporation (Etisalat) vision is a world where people's reach is not limited by matter or distance
; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
JOB SUMMARY
Ensure the efficient dispatch of stock to regional offices, Experience Centres and dealers in assigned region.
PRINCIPAL FUNCTIONS
- Ensure timely distribution of stock to assigned region in adherence with defined policies and procedures.
- Assist in managing the following operations at regional level: dealer appraisal and selection, dealer appointment and orientation, dealer performance monitoring and measurement, dealer incentive/reward, and dealer communication.
- Liaise with all units within the Sales division to verify product needs and ensure consistent availability of Etisalat Nigeria products in assigned region.
- Assist in managing the electronic distribution channel and telecentre activities in assigned region.
- Implement the unit's work programmes and plans at the region in line with agreed upon procedures and guidelines.
- Manage inter-functional relations to ensure timely supply of Etisalat products to dealers.
- Ensure constant evaluation and optimization of distribution routes/models and proffer recommendations to the Head, Regional Sales.
- Assist in implementing the distribution function's work programmes and plans in line with agreed upon procedures and guidelines.
- Assist in planning and managing the human and material resources of the team to optimize performance, morale and enhance productivity.
- Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives.
- Assist in monitoring and controlling the budgetary needs of the distribution unit in assigned region.
- Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Regional Sales.
- Perform any other duties as assigned by the Head, Regional Sales.
EDUCATIONAL REQUIREMENTS
First degree or equivalent in a relevant discipline.
Postgraduate/professional qualification in a related field will be an added advantage.
EXPERIENCE, SKILLS & COMPETENCIES
6-8 years work experience, with at least three (3) years in a supervisory role.
MANAGER SALES PROJECTS, SYSTEMS AND PROCESSES
JOB SUMMARY
Manage and coordinate the technical support services rendered to the sales channels.
Principal Functions
Manage all activities relating to complaints management, service order management, after sales service, and sales and training technical support provided by the Systems and Processes team.
Ensure prompt and efficient resolution of requests, complaints and other issues relating to sales systems and processes escalated from the Regional Sales offices and other sales channels.
Ensure that all sales channels have all IT applications and systems required to fulfill the sales goals and provide technical support for these applications.
Liaise with Engineering, IT, Sales, Marketing and Customer Care teams, to ensure delivery of seamless sales operations support to the sales channels.
Participate in sales vendor selection process.
Implement the function's work programs and plans in line with agreed upon procedures and guidelines.
Plan and manage the human and material resources of the team to optimize performance, morale and enhance productivity.
Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives.
Monitor and control the budgetary needs of the unit/function.
Review performance/activity reports including sales performance reports from subordinates.
Perform any other duties as assigned by the Head, Sales Projects, Systems & Processes
EDUCATIONAL REQUIREMENTS
First degree or equivalent in a relevant discipline.
Postgraduate/professional qualification in a related field will be an added advantage.
EXPERIENCE, SKILLS & COMPETENCIES
6-8 years work experience, with at least three (3) years in a supervisory role.
METHOD OF APPLICATION:
CLICK HERE TO APPLY
Note: When the page comes up click on New Jobs (Last 7 days), then click on Manager Distribution (Regional).
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DUE DATE: 27 January, 2014
