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Sunday, 9 March 2014

Jobs Offer - DANA AIRLine... Ticketing & Reservation Officer

Employer:
DANA AIRLine

VACANCY -
Ticketing & Reservation Officer
 
Job Ref: TRO-018

HND or BSc

 THE JOB

TICKETING AND RESERVATION OFFICER
As part of our commitment to expand and provide a world class carrier to Nigeria we are seeking experienced and courteous individuals to join our team.

Key Accountabilities:

 - Booking of Airline Tickets through Airline Reservation System.
 - Handling Passenger Queries and responding / escalating to the next level if not solved.
 - Computation and Preparation of Total Sales Report.
 - Provide excellent customer service, anticipate and respond to passenger’s needs promptly and in a professional manner.

To join us as a Ticketing and Reservation Officer you will need to:

 - Possess a minimum of HND or BSc. qualification
 - Have completed an IATA Course on Fares and Ticketing.
 - Hands on experience on Airline reservation systems like AMADEUS, GALILEO etc.
 - Have worked for a reputable airline for at least two years as a Ticketing & Reservation Officer.
 - Be well versed with computer applications.
 - Have excellent interpersonal and communications skills.
 - Be willing to work in shifts.

To Apply
Please send updated CV to vacancies@flydanaair.com
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