Employer: Aero Contractors Company
The Company...
Aero Contractors Company of Nigeria Limited, known as Aero Contractors or simply Aero, is a state-controlled Nigerian aviation company based at Murtala Muhammed International Airport in Ikeja, Lagos State, Nigeria.
Vacancy - Graduate Reservation Officers at Aero Contractors Company - 7 Positions...
The Company...
Aero Contractors Company of Nigeria Limited, known as Aero Contractors or simply Aero, is a state-controlled Nigerian aviation company based at Murtala Muhammed International Airport in Ikeja, Lagos State, Nigeria.
Vacancy - Graduate Reservation Officers at Aero Contractors Company - 7 Positions...
Aero Contractors is recruiting suitably qualified candidates into the following vacant positions:
Job Title: Reservation Officers
Location Abuja, Akwa Ibom, Enugu, Kaduna, Kano, Lagos, Rivers
Purpose Statement
Responsible for sales of Aero tickets and assisting passengers with their travel needs by providing frontline excellent customer service in order to generate revenue and ensure customer satisfaction.
Key Accountabilities
- Sell and issue Aero tickets
- Confirm and modify flight bookings
- Offer fare quotes to all Aero customers to provide the best applicable fares and generate sales.
- Reconciliation of daily sales reports with the Finance department
- Promote all Aero products to create awareness and generate sales.
- Respond to customers inquiries and provide information on flight schedules and procedures.
- Determine space availability on travel dates requested by customers and assign/sell such when available
- Prepare, locate records and information for customers
- Keep passenger records and information
Educational Qualification
A good university degree/HND in any of the Social Sciences or Business Management Disciplines.
Functional skills
- Knowledge of basic airline fares and ticketing
- Knowledge of cash handling and credit card transaction
- Excellent Customer service skills
- Excellent oral and written communication skills
- Ability to handle stressful situations
- Detail oriented and accurate
- Ability to perform basic mathematics
- Ability to work under minimal supervision
Experience
1-3 years experience in Ticketing, Sales or Customer Service
Working pattern
Shift work
Working relationships
Internal: Other staff
External: Passengers.
How To Apply
Please enter your data into the attached excel sheet and email as an attachment to careers@acn.aero with the job title as your subject, eg. Reservation Officer – Kaduna
Application Deadline Date
30th April, 2014.
