Employer: Datacorp-ix Technologies Limited
Our Company, Datacorp-ix Technologies Limited solutions are unique and versatile ranging from custom mobile appplications to networking and ICT training services.
We are recruiting to fill the position of:
Job Title: Call Centre Representative
Location: Abuja
Our Company, Datacorp-ix Technologies Limited solutions are unique and versatile ranging from custom mobile appplications to networking and ICT training services.
We are recruiting to fill the position of:
Job Title: Call Centre Representative
Location: Abuja
Job Purpose
►Attends to callers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Job Duties
►Determines requirements by working with customers.
►Answers inquiries by clarifying desired information; researching, locating, and providing information.
►Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
►Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
►Maintains call center database by entering information.
►Keeps equipment operational by following established procedures; reporting malfunctions.
►Updates job knowledge by participating in educational opportunities.
►Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications
►Ability to speak more than 2 local languages, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, high level of stress tolerance, Problem Solving skills, Multi-tasking skills, computer skills.
Application Closing Date
25th November 2014
Method of Application
Interested and qualified candidates should send their CV’s to: hr@datacorp-ix.com
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