Stanbic IBTC Bank - Recruiting
Position - Consultant Customer Services
THE JOB
The Consultant Customer Service (Enquiries) is responsible for assisting customers with queries relating to their accounts such as statements, debit orders, collection of cheque books etc. Being the face of the Bank, the Consultant Customer Service represents the Bank and therefore Customer Service should be the ideal candidate’s absolute passion.
Required Experience
Qualifications:
* Must meet company's requirements for employment.Position - Consultant Customer Services
THE JOB
The Consultant Customer Service (Enquiries) is responsible for assisting customers with queries relating to their accounts such as statements, debit orders, collection of cheque books etc. Being the face of the Bank, the Consultant Customer Service represents the Bank and therefore Customer Service should be the ideal candidate’s absolute passion.
Required Experience
Qualifications:
* Demonstrated customer service skills.
* Previous industry knowledge.
* Strong listening & communication skills.
* Commitment to customer service.
* Be very detail oriented.
* Experience in a leadership role.
* Previous success in resolving customer service issues.
* A high level of professionalism and courteousness.
* A desire to be in the Bank industry.
The following qualifications are a plus:
· A minimum years in Bank industry.
· Open to relocation for future growth.
· HND / BSC in any related discipline.
To Apply
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