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Vacancy - Customer Service/Front Desk Executive Needed

Job reference n°: 765
Industry : Oil&GAS
Location : Nigeria
Function : HRM
Introduction

Chat212 FM is mandated by one of the independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide to recruit a customer service/ front desk Executive...

This position is based in Lagos - Nigeria.

Company

Our client is an independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide

Full description

Job description

 ► Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy.

 ► Provide customers with a brief explanation of the products and services the company offers.

 ► Have a good working knowledge of current and upcoming events in the organisation

 ► Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.

 ► Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed.

 ► Oversees the distribution of incoming and outgoing mail.

 ► Maintain security by becoming familiar with surroundings

 ► Read and become familiar with administrative procedures and resources contained in the companys’ handbook

 ► Ensure adequate stock of office supplies and consumables process and deliver mail to the right people.

 ► Ensure subscription of daily newspapers and process invoices

 ► Provide administrative support to team and any other duties as assigned

The Requirements

 ► A relevant tertiary qualification in social sciences or any related discipline

 ► 1- 3 years experience in a similar role

 ► Fluent in English Language (written and spoken)

 ► Excellent customer service skills

 ► Excellent communication and people skills

 ► Proficiency in Microsoft office

 ► Good presentation and negotiation skills

 ► A well-organized individual, who is meticulous and able to plan and prioritize activities

 ► Ability to perform well under pressure would be suited for this role

 ► Ability to work as an integral part of a team

To Apply

Click HERE