Vacancy - Customer Service/Front Desk Executive Needed
Job reference n°: 765
Industry : Oil&GAS
Location : Nigeria
Function : HRM
Introduction
Chat212 FM is mandated by one of the independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide to recruit a customer service/ front desk Executive...
Job reference n°: 765
Industry : Oil&GAS
Location : Nigeria
Function : HRM
Introduction
Chat212 FM is mandated by one of the independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide to recruit a customer service/ front desk Executive...
This position is based in Lagos - Nigeria.
Company
Our client is an independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide
Full description
Job description
► Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy.
► Provide customers with a brief explanation of the products and services the company offers.
► Have a good working knowledge of current and upcoming events in the organisation
► Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.
► Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed.
► Oversees the distribution of incoming and outgoing mail.
► Maintain security by becoming familiar with surroundings
► Read and become familiar with administrative procedures and resources contained in the companys’ handbook
► Ensure adequate stock of office supplies and consumables process and deliver mail to the right people.
► Ensure subscription of daily newspapers and process invoices
► Provide administrative support to team and any other duties as assigned
The Requirements
► A relevant tertiary qualification in social sciences or any related discipline
► 1- 3 years experience in a similar role
► Fluent in English Language (written and spoken)
► Excellent customer service skills
► Excellent communication and people skills
► Proficiency in Microsoft office
► Good presentation and negotiation skills
► A well-organized individual, who is meticulous and able to plan and prioritize activities
► Ability to perform well under pressure would be suited for this role
► Ability to work as an integral part of a team
To Apply
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