Employer: Standard Chartered
Job Title: Customer Relationship Officer
Job ID: 433338
Job Function: Retail Clients
Location: Nigeria - SCB
City: Lagos
Full/Part Time: Full time
Standard Chartered is committed to diversity and inclusion.
We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
The Job
The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement. Their focus is on the Preferred banking segment, uncovering customer’s needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
It is expected for the role holder to be customer centric and provide excellent customer service to complete customer’s experience.
Role holder is also expected to have good knowledge and experience in offering a range of products to meet the customers needs
The Qualifications & Skills
► Minimum of a 2nd Class degree in a relevant course.
► 3-5 years sales experience in a similar role
► Strong sales and relationship management skills
► Good Communication and Interpersonal skills.
► Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Retail Clients products
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
How To Apply
Interested qualified candidates should;
Click HERE To Apply Online
Application Deadline Date
12th June, 2014.
Diversity & Inclusion
