Employing Company: Etisalat Nigeria
The Company:
Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
We are recruiting to fill the below position:
Job Title: Analyst, Pricing (Enterprise, Roaming & International)
Location: Lagos
Job Summary
Conduct research on pricing trends, analyse current competitor pricing and prepare cost-benefit analysis for identified product offerings.
Principal Functions
Responsible for analysing roaming & IDD tariffs and offers on Etisalat network.
Manage stakeholders in interconnect, wholesale roaming, consumer & business segment teams and IT for roaming tariff implementation.
Ensure all PRAs and IOTs (Preferred roaming agreements and international operator tariffs) obtained from the wholesale team are properly captured and analysed for new or revamp of roaming tariffs.
Responsible for monthly reporting and analysis of roaming & IDD revenue.
Proactively monitor competitors' pricing and analyse the impact on Etisalat roaming & IDD tariffs.
Produce daily, weekly, ad-hoc and monthly Market update reports on key drivers and variance analysis on Etisalat and competition
Producing monthly reporting on KPIs (ARPU, Subs, Rev, Market share)
Track implementations of identified business opportunities based on agreed parameter and provide insight to the business.
Trend the impact of competition product launch and availability on our network
Develop business rules / documentation for Etisalat business reporting requirements
Carry out other assignments as directed by line Manager, Pricing
Educational Requirements
Bachelor's degree in Sciences, Social sciences, Economics / Statistics and Business management
Experience, Skills & Competencies
Minimum of one year post NYSC experience
Knowledge of Syniverse, EDCH and Telarix data platforms to extract data for Analysis.
Must possess commercial and economic awareness, including an awareness of global economic factors that can influence the telecom industry.
Must be proficient in the use of Microsoft Office packages, Excel and Power-point.
To Apply:
Click Here For This Position
Job Title: Manager, Data Centre M & E
Location: Abuja
Job Summary
Manage all network operations and maintenance activities of the data centre, including capacity monitoring and supervision of all network element installations.
Principal Functions
Ensure AC power and cooling availability target of 99.8% in Data Centres/MGW sites
Ensure DC power and cooling availability target of 100% in Data Centres/MGW sites
Ensure strict control and compliance to Data Centers and MGW sites Access procedures
Ensure strict compliance of change request execution, oversee all routine and corrective maintenance for power and cooling systems, spare parts management and inventory, space management, equipment records and performance data.
Ensure all operation/implementation activities in the Data Centres are executed in a professional manner and in compliance with the approved change request and access procedures.
Monitor and control network element capacity utilization and always ensure that utilization level does not exceed industry standard.
Prepare reports on capacity constraints to the relevant units for possible equipment upgrade.
Support the network quality assurance team in regular monitoring, tracking and reporting of discrepancies in network elements and reporting same to the relevant stakeholders.
Keep an updated list and layout of all nodes installed in the data centre indicating clearly their details/specifications, near and far end connectivity
Ensure all installed equipment in the data centre is maintained in accordance with the outlined maintenance schedules and procedures and keep comprehensive maintenance history of all equipment.
Build and maintain effective relationships with switch implementation vendors as well as coordinate maintenance activities between the vendors and internal stakeholders in terms of planning, scheduling and database management.
Ensure compliance with the organization's quality policy on all core network O & M and identify areas where the quality policy needs improvement for escalation to the quality assurance unit for appropriate action.
Any other duty that will be assigned to you by your line manager
Educational Requirements
First degree in Engineering or a related field
Experience, Skills & Competencies
Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.
Electrical and Mechanical Systems Maintenance & Repair
Network Equipment Installation
Accountability
Teaming
Problem Solving
Delegation/Supervisory
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus
To Apply:
Click Here For This Position
Job Title: Senior Engineer, Roaming Core, VAS & POI Performance
Location: Abuja
Job Summary
Senior Engineer, Roaming Core, VAS & POI Performance
Responsible for analyzing Roaming, VAS and POI performance on the network and follow-up to ensure quality of service standards are strictly adhered to.
Principal Functions
Manage all roaming performance Analysis (Data, Voice, SMS).
Responsible for VAS services performance analysis e.g. SMS, VSMS, RBT, DT, MCN, USSD etc.
Manage performance analysis of all local and international POIs.
Followup on all issues related to Roaming, VAS and POI until they are resolved.
Propose solutions to solving all Roaming, VAS and POI problems on the network.
Liaise with Network Operations and Wholesale & Carrier teams to resolve all Zero ASR issues on the network on both local and international POIs.
Work with the drive test team to analyze the roaming drive tests.
Coordinate all VAS related performance degradation with VAS planning and Operations to resolve all issues.
Escalate all degradations in ASR, NER and ALOC to the relevant teams to resolve the problems.
Work with the Roaming and Network operations teams to solve all roaming related issues for both inbound and outbound calls.
Implement necessary communication strategy for the improvement and awareness of quality issues across all departments.
Report as necessary on changes in standards (internally and externally initiated) and on performance against standards as customer perception side
Perform any duties as assigned by Manage, QoS Analysis.
Educational Requirements
First degree or equivalent in Electrical Engineering
Experience,Skills & Competencies:
Three (3) to five (5) years relevant work experience.
Network Operations
Telecommunications& Mobile Network Standards & Specifications
Personal Effectiveness
Problem Solving
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus
To Apply:
Click Here For This Position
The Company:
Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
We are recruiting to fill the below position:
Job Title: Analyst, Pricing (Enterprise, Roaming & International)
Location: Lagos
Job Summary
Conduct research on pricing trends, analyse current competitor pricing and prepare cost-benefit analysis for identified product offerings.
Principal Functions
Responsible for analysing roaming & IDD tariffs and offers on Etisalat network.
Manage stakeholders in interconnect, wholesale roaming, consumer & business segment teams and IT for roaming tariff implementation.
Ensure all PRAs and IOTs (Preferred roaming agreements and international operator tariffs) obtained from the wholesale team are properly captured and analysed for new or revamp of roaming tariffs.
Responsible for monthly reporting and analysis of roaming & IDD revenue.
Proactively monitor competitors' pricing and analyse the impact on Etisalat roaming & IDD tariffs.
Produce daily, weekly, ad-hoc and monthly Market update reports on key drivers and variance analysis on Etisalat and competition
Producing monthly reporting on KPIs (ARPU, Subs, Rev, Market share)
Track implementations of identified business opportunities based on agreed parameter and provide insight to the business.
Trend the impact of competition product launch and availability on our network
Develop business rules / documentation for Etisalat business reporting requirements
Carry out other assignments as directed by line Manager, Pricing
Educational Requirements
Bachelor's degree in Sciences, Social sciences, Economics / Statistics and Business management
Experience, Skills & Competencies
Minimum of one year post NYSC experience
Knowledge of Syniverse, EDCH and Telarix data platforms to extract data for Analysis.
Must possess commercial and economic awareness, including an awareness of global economic factors that can influence the telecom industry.
Must be proficient in the use of Microsoft Office packages, Excel and Power-point.
To Apply:
Click Here For This Position
Job Title: Manager, Data Centre M & E
Location: Abuja
Job Summary
Manage all network operations and maintenance activities of the data centre, including capacity monitoring and supervision of all network element installations.
Principal Functions
Ensure AC power and cooling availability target of 99.8% in Data Centres/MGW sites
Ensure DC power and cooling availability target of 100% in Data Centres/MGW sites
Ensure strict control and compliance to Data Centers and MGW sites Access procedures
Ensure strict compliance of change request execution, oversee all routine and corrective maintenance for power and cooling systems, spare parts management and inventory, space management, equipment records and performance data.
Ensure all operation/implementation activities in the Data Centres are executed in a professional manner and in compliance with the approved change request and access procedures.
Monitor and control network element capacity utilization and always ensure that utilization level does not exceed industry standard.
Prepare reports on capacity constraints to the relevant units for possible equipment upgrade.
Support the network quality assurance team in regular monitoring, tracking and reporting of discrepancies in network elements and reporting same to the relevant stakeholders.
Keep an updated list and layout of all nodes installed in the data centre indicating clearly their details/specifications, near and far end connectivity
Ensure all installed equipment in the data centre is maintained in accordance with the outlined maintenance schedules and procedures and keep comprehensive maintenance history of all equipment.
Build and maintain effective relationships with switch implementation vendors as well as coordinate maintenance activities between the vendors and internal stakeholders in terms of planning, scheduling and database management.
Ensure compliance with the organization's quality policy on all core network O & M and identify areas where the quality policy needs improvement for escalation to the quality assurance unit for appropriate action.
Any other duty that will be assigned to you by your line manager
Educational Requirements
First degree in Engineering or a related field
Experience, Skills & Competencies
Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.
Electrical and Mechanical Systems Maintenance & Repair
Network Equipment Installation
Accountability
Teaming
Problem Solving
Delegation/Supervisory
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus
To Apply:
Click Here For This Position
Job Title: Senior Engineer, Roaming Core, VAS & POI Performance
Location: Abuja
Job Summary
Senior Engineer, Roaming Core, VAS & POI Performance
Responsible for analyzing Roaming, VAS and POI performance on the network and follow-up to ensure quality of service standards are strictly adhered to.
Principal Functions
Manage all roaming performance Analysis (Data, Voice, SMS).
Responsible for VAS services performance analysis e.g. SMS, VSMS, RBT, DT, MCN, USSD etc.
Manage performance analysis of all local and international POIs.
Followup on all issues related to Roaming, VAS and POI until they are resolved.
Propose solutions to solving all Roaming, VAS and POI problems on the network.
Liaise with Network Operations and Wholesale & Carrier teams to resolve all Zero ASR issues on the network on both local and international POIs.
Work with the drive test team to analyze the roaming drive tests.
Coordinate all VAS related performance degradation with VAS planning and Operations to resolve all issues.
Escalate all degradations in ASR, NER and ALOC to the relevant teams to resolve the problems.
Work with the Roaming and Network operations teams to solve all roaming related issues for both inbound and outbound calls.
Implement necessary communication strategy for the improvement and awareness of quality issues across all departments.
Report as necessary on changes in standards (internally and externally initiated) and on performance against standards as customer perception side
Perform any duties as assigned by Manage, QoS Analysis.
Educational Requirements
First degree or equivalent in Electrical Engineering
Experience,Skills & Competencies:
Three (3) to five (5) years relevant work experience.
Network Operations
Telecommunications& Mobile Network Standards & Specifications
Personal Effectiveness
Problem Solving
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus
To Apply:
Click Here For This Position
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